Billing & revenue assurance for telecom
Morag reconciles every supplier charge against every service you bill, then verifies the run before a single invoice leaves. No spreadsheets. No month-end guesswork.
Currently running in a live UK telecom environment. Built for providers and MSPs invoicing 50 to 5,000 customers a month.
Running in a UK telecom environment
Not a prototype — used for real monthly billing operations today.
Invoices in a billing run
Rated, checked and issued within a single monthly cycle.
Supplier reconciliation
Supplier invoices matched to billed services, line by line.
Purpose-built workflows
CDRs, rate cards, bundles, ports and credit notes — natively.
What Morag does
Billing platforms usually stop at producing an invoice. The expensive part is everything around it — proving the invoice is right before it goes out.
Rentals, usage and one-off charges assembled from source data, on a schedule, with proration and mid-month changes handled properly.
Every supplier invoice matched against the services you actually bill — per CLI, per circuit, per SIM — not just totals that happen to agree.
Find the money quietly leaking in both directions: services still billed after supply ceased, and services supplied but never billed.
Every figure on every invoice traces back to the record that produced it — the CDR, the rate card, the supplier line, the person who changed it.
Before and after
Most providers are not missing a billing system. They are missing the layer that checks the billing system agreed with reality.
Spreadsheets, supplier portals and institutional memory.
One system, one source of truth, checked before issue.
Inside the product
Nothing in Morag is a black box. Open any figure and you can see the supplier line, the rate and the record it came from.
Supplier invoices matched against allocated cost. Variances are worked, not written off.
Leakage in both directions, quantified per month so you can decide what to fix first.
Built for telecom
Morag was built inside a working telecom reseller, against real supplier files and real month-ends. The awkward parts below are not roadmap items — they are the reason the product exists.
Rentals bill in advance, call usage bills in arrears, and the supplier's file labels lag a month behind. Morag models the offset instead of assuming a single period.
You bill a customer by phone number; the supplier invoices by circuit reference, SIM or account. Matching is a mapping problem, and Morag treats it as one.
A broadband line and a WLR line on the same CLI, a SIM bundle priced at the account level. Cost gets allocated to the component that incurred it, not the first row that matched.
Inclusive minutes, per-destination overrides, passthrough with markup. Rating applies them in the right order and shows which rule produced each line.
A supplier stops charging for a service and nothing tells the billing system. The charge keeps going out until someone notices. Morag notices.
Rebilling by editing an invoice does not survive an audit. Runs are immutable: a correction is a credit note and a fresh invoice, with the reason attached.
Where Morag came from
Morag was created after years of watching billing teams reconcile supplier files, customer services, special rates and legacy systems by hand — chasing a variance across three spreadsheets and a supplier portal because no system could show where a charge had come from.
It is shaped by the problems that appear in a real billing month: a supplier that invoices on a different key to the one you bill on, a service that ceased without anyone telling the billing system, a bundle that quietly over-recovers. Not by a generic subscription-billing model with telecom bolted on.
It runs today in a live UK telecom environment, which is also where every change gets tested first.
How it works
The value is in the order: nothing is invoiced until it has been validated against source data and reconciled against what the supplier actually charged.
Supplier files and customer data land in one place.
CDR feeds, supplier invoices, rate cards and service records — pulled on a schedule or dropped in. Each import keeps its own audit record.
Every record is checked before it counts.
Numbers normalised, services attributed to the right account, duplicates and gaps flagged. Nothing rates on data that has not been checked.
Supplier cost is matched to billed service.
Line by line, per CLI, circuit or SIM. Variances, unbilled supply and ceased services surface with the evidence behind them.
The run is verified, then issued.
Charges assembled, margin checked, invoices produced and delivered. The run is immutable — corrections become credit notes.
Free telecom billing health check
Tell us a little about your billing environment. We will contact you to arrange a secure transfer of the relevant supplier and billing files, then compare them against each other and send you a written summary of what we find.
The form below collects enquiry details only — please do not attach or email invoices or billing extracts. We arrange a secure transfer once we have replied. Files are used only for the analysis, are not shared outside our team, and are deleted when it is finished.
A few details about your billing setup. We reply within one working day.
Free, by email
The checks we run before a billing run is allowed out — grouped by stage, with the failure each one is designed to catch. Use it as a manual checklist or as a specification for automating your own.
Not ready to share data? Start here instead.
Early access
Morag is currently onboarding a limited number of telecom providers through an early-access programme. It is not a self-service product you can sign up for today, and there is no account to create — onboarding starts with a conversation.
Most providers start with the free billing health check above — it costs you nothing and tells us both whether Morag is worth your time.
Tell us where you are and we will talk through whether the fit is right.
Revenue Recovery: billing controls, reconciliation lessons, revenue-leakage patterns and practical operational improvements — plus the occasional Morag update. Approximately once a month.
Reply “unsubscribe” to any issue. We never sell or share your address.
Start with a free billing health check: tell us about your billing environment, and we will arrange a secure transfer of the files we need to look at.
